CUSTOMER SECURITY

The security of your information and the prevention of fraud are among our highest priorities.  Check back here regularly for up-to-date tips and advice on keeping your information secure and avoiding scams.  Also, subscribe to our newsletter at the bottom of the page to get updated information by email.  

Everything Security at Marion Community Bank

“Sharing Information: A Day in Your Life” from the Federal Trade Commission

“IdentityTheft.gov Helps You Report and Recover from Identity Theft” from the Federal Trade Commission


Security Warning: Fraudulent Postcard
January 12, 2022​

If you have closed a mortgage loan with Marion Community Bank in the last year, you may have received a postcard in the mail asking you to “call us about an important matter regarding this loan. This is a time sensitive…so please call us as soon as possible”. This correspondence is not coming from Marion Community Bank or our mortgage partner GMFS. Your personal information is confidential and would never be released to anyone without your permission. However, mortgage recording information is public record and readily accessible online.

Security Warning: Fraudulent Text Message
February 27, 2019​

We have recently become aware of a fraudulent text message being sent to our customers. It reads as follows: FRM:Debit card alert - Call8662020148 NOWMSG:339 Account Frozen​Please know, this text message is not from Marion Bank & Trust Company. If Marion Bank & Trust Company contacts you, we will identify ourselves as being from Marion Bank & Trust Company. For your security, do not reply to this message or give any personal information out; just delete the message. If you have any questions, please call the bank.​

Cybersecurity Awareness Month: Payroll Direct Deposit Phishing

Oct 10, 2018​

Many companies are experiencing a phishing scam that attempts to get payroll system login details from employees. The cyber criminals send emails to employees pretending to come from the company, that links to a website. The website looks like a trusted company site and may pretend to be a company survey or a request for information. As part of the request, it asks the employee to prove their identity by entering their payroll system id and password. The cyber criminals then use this information to access the payroll system, turn off notification emails and then alter the direct deposit to point to an account they control. To avoid this scam: Do not enter your payroll system login information into any other website​Check with your IT or HR department by phone or by forwarding the email request to them. Do NOT reply to the suspicious email.​

Protect Yourself from Debit Card Fraud
May 13, 2018

​To help prevent debit card fraud, Marion Bank and Trust will attempt to call you if we spot potential suspicious activity on your card. We will ask you to confirm the transactions that caused the alert. If we are unable to contact you or don't hear from you, we will temporarily restrict your debit card as a precaution.​You can also receive these alerts by text (SMS) or email, just call the Bank (334 683 6131) and we will be glad to set that up for you.​

Equifax Data Breach
September, 2017

​Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.​To be clear, Marion Bank & Trust was not compromised and your information was not stolen from our bank. However, Marion Bank & Trust takes the security of our customer information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. Following this unprecedented breach, we are also asking our customers to be extra vigilant and report any suspicious activity in your Marion Bank & Trust accounts to Marion Bank & Trust by calling 334-683-6131 or stopping by one of our branches.​The links on the right provide additional resources and suggestions for protecting your identity.
(Note: Marion Bank & Trust is not responsible for the content of external sites).​​CFPB: Top 10 ways to protect yourself in the wake of the Equifax data breach (September 2017)Federal Trade Commission - Free credit freezes from EquifaxUS-CERT - Potential Phishing Scams Related to Equifax Data Breach
For information from Equifax, we recommend that you go to their main website - www.equifax.com

Scam using a Marion Bank telephone number
February 27, 2017

​We had a report today of someone pretending to be a debt collection agency making a call that looked like it originated from Marion Bank and Trust.​The caller id showed the number as 334 683 2748 which is a valid Marion Bank and Trust phone number.​It is easy to "spoof" caller id information, i.e. pretending a call has come from a different number.​If you receive a similar call, tell the caller you will call back and phone the Bank's main number on 334 683 6131.​

SECURITY RESOURCES

The following links provide useful information and advice to help you stay safe online.​
Note: Marion Bank and Trust Company is not responsible for the content of external websites. 

Department of Homeland Security - Cyber Safety

FBI - Scams and Safety Advice
FDIC Advice for Consumers
FDIC Advice for Business Customers
Federal Trade Commission - Advice on Identity Theft
Federal Trade Commission - Reporting Identity Theft - IdentityTheft.gov

CONTACT US

We welcome you to contact us with any questions or concerns. However, please do not include any confidential information in your message.